• No doors in the observation
  • Observe everything int he entrance way and approach to the doors, but not the doors themselves
• Use visuals as much as possible in description
  • Refer and describe visual significance in captions and written text
  • Save at least 100-150 words for analysis section

Physical environment: Objects, activities and conditions of surroundings

• You determine the scope of the environment you document

Scope: the boundaries a designer sets

• How much of the environment do you document

Claims: Statements backed up by evidence and explanation

• Gathered evidence should confirm claims

Observation: Resist the urge to asses and judge the space

Analysis: potential impacts on users of

• Claims: state impacts, support with evidence, explain how evidence supports claim

Identifying unknowns: knowing what you do not know

• Claims: what you cannot know yet, why and how you will fill your gaps in knowledge